Last updated: January 2026

At Cademy, we want you to be completely satisfied with your purchase. This Refund Policy outlines the situations in which you may be eligible for a refund.

1. Digital Products (Courses, Mock Tests)

• Self‑paced courses: You may request a refund within 7 days of purchase, provided you have not completed more than 20% of the course content.
• Mock test bundles: Refunds are not available once you have started any test in the bundle.
• Subscription plans: Monthly subscriptions can be cancelled anytime; no refunds for the current billing period.

2. Eligibility Criteria

• Refund requests must be submitted via the support form or email to refunds@cademy.co.in.
• Provide order ID, product name, and reason for the request.
• Requests are processed within 5–7 business days.

3. Non‑Refundable Items

• Any product marked as “non‑refundable” at checkout.
• Services already delivered (e.g., live sessions, personal tutoring).
• Courses downloaded or accessed after the refund window.

4. How to Request a Refund

1. Login to your Cademy account.
2. Go to Dashboard → Orders and click on the relevant order.
3. Click “Request Refund” and fill in the form.
4. Alternatively, email refunds@cademy.co.in with your details.

5. Refund Method

Refunds are issued to the original payment method (credit/debit card, UPI, net banking) within 7–10 business days after approval. Some banks may take longer to reflect the credit.

6. Contact Us

For any refund‑related queries, write to refunds@cademy.co.in.